Depending on the total order amount and shipping address, the following shipping rates apply:
- Delivery via Postnl within the Netherlands, free of charge for orders over €75.
- For orders under €75, we charge €5.95 shipping costs.
- Pickup in store is free of charge.
We currently deliver online orders in the Netherlands, Belgium, France, and Germany.
Shipping costs Belgium: $6.95

The average delivery time is 2 to 7 business days. Once we have shipped your order, you will receive a shipping confirmation email with a Postnl Track & Trace code, which you can use to check the current status of your order.

Did you choose delivery to a Purdey store? We will contact you (usually by email) as soon as your order arrives at our store.

Yes, this is possible. During the ordering process, select the option ‘Other delivery address’ in step 3 ‘Delivery’. Here you can enter a different delivery address.

We ship our packages via Postnl. If the delivery attempt is unsuccessful, the package will be delivered to your neighbors or to aPostnl Service Point near you. You can track your package using the Postnl Track & Trace code.

Once we have shipped your order, you will receive a shipping confirmation by email. This shipping confirmation will also include a PostNL Track & Trace code, which you can use to check the current status of your order.

Please note: if you have chosen Click & Collect, you will receive an email as soon as your order has been shipped to our store, but unfortunately you will not be able to track your order using the PostNL Track & Trace code in that email. As soon as your package is ready in the store, we will contact you (usually by email), after which you can pick up your order.

Non-discounted items can be returned to the store within 14 days, provided they are unworn and have the price tag attached, upon presentation of the receipt. Discounted items can only be returned or exchanged in the store within 7 days, provided they are unworn and have the price tag attached.

Yes, this is possible within the 14-day viewing period. The viewing period starts one day after receipt of the order. If you decide to cancel your purchase within 14 days of receiving your order, you can return your order to us. The condition for this is that the items are unworn and have the original price tag attached.

Unfortunately, it is not possible to exchange an item purchased through our webshop for another item. However, you can return the item to us in accordance with our standard return procedure. To receive the item you want in exchange, please place a new order through our webshop.

Yes, as soon as we have received your return shipment, you will receive an email from us containing a credit invoice.